Membership Assistant
Arlington, VA
Full Time
Development
Entry Level
The Institute for Justice, a public interest law firm, is on the frontlines fighting to end widespread abuses of government power and secure the rights that allow all Americans to pursue their dreams. We focus on the areas of the law that provide the foundation for a free society and, despite the challenges inherent in litigating against the government, we win nearly three out of every four cases that we file on behalf of our brave clients who come from diverse backgrounds and would otherwise have no recourse.
In order to advance the mission of the Institute for Justice, the development team exists to build and cultivate strong relationships with supporters by partnering with them to achieve their philanthropic interests. This position will be responsible for helping to administer IJ’s membership programs, which include some of IJ’s most dedicated supporters, by providing them with an exceptional experience that draws them closer to IJ and our mission.
A keen eye for attention to detail is a must-have in this position as you will primarily be responsible for timely and accurate entry and acknowledgement of donations. The ideal candidate will also demonstrate entrepreneurial spirit, bringing innovative ideas to the role and its processes while having the determination to take ownership of the position and make it their own.
Primary Responsibilities:
To Apply:
Please submit a resume and a cover letter detailing your interest in this position.
In order to advance the mission of the Institute for Justice, the development team exists to build and cultivate strong relationships with supporters by partnering with them to achieve their philanthropic interests. This position will be responsible for helping to administer IJ’s membership programs, which include some of IJ’s most dedicated supporters, by providing them with an exceptional experience that draws them closer to IJ and our mission.
A keen eye for attention to detail is a must-have in this position as you will primarily be responsible for timely and accurate entry and acknowledgement of donations. The ideal candidate will also demonstrate entrepreneurial spirit, bringing innovative ideas to the role and its processes while having the determination to take ownership of the position and make it their own.
Primary Responsibilities:
- Process and acknowledge donations daily, personalizing where appropriate to increase the donors’ connection to IJ
- Manage all returned Housefile mail by updating addresses, reprinting materials, and getting items back in the mail
- Assist with processing declined or failed donation attempts by following up with donors and helping them complete the gift process
- Help produce and manage various in-house donor mailings
- Perform various administrative tasks related to our communications with IJ’s donors
- Maintain clean data in our CRM and support efforts to optimize processes
- Excellent attention to detail
- Ability to prioritize and juggle multiple projects and tasks
- Strong commitment to producing error-free work
- Ability to communicate effectively
- Experience with Microsoft Office products (Word, Excel, Outlook, Teams)
- Related experience and/or familiarity with Salesforce
- A hybrid work schedule per manager approval
- Flexible work hours with core business hours from 10 am to 4 pm
- Full health, dental, and vision insurance (IJ covers 100% of individual premium)
- Free Short-Term disability, Long-Term Disability, and Life insurance plans
- 401(k) with employer match
- Generous PTO, including a paid personal day and 12 paid holidays
- Smart casual dress code; casual Fridays
To Apply:
Please submit a resume and a cover letter detailing your interest in this position.
IJ is an equal opportunity employer.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At IJ we value a diverse workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
To learn more about our culture and benefits, visit our Working at IJ page. No phone calls please.
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